Effective Date: 1/1/2026

Outreach Tours (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, inquire about our journeys, or engage with our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information only when it is necessary to deliver our services with care, precision, and integrity.

a) Information You Provide Voluntarily

This may include:

• Full name
• Email address
• Phone number / WhatsApp contact
• Country of residence
• Travel preferences and inquiry details
• Passport or identification details (only when required for confirmed travel arrangements)
• Dietary, medical, or accessibility information (shared voluntarily and handled with strict confidentiality)

b) Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Referring URLs

This data helps us improve website performance and user experience.

2. How We Use Your Information

We use your information for the following purposes:

• To respond to inquiries and provide concierge-level travel consultations
• To curate and deliver personalized travel experiences
• To process bookings, payments, and travel logistics
• To communicate essential trip-related information
• To comply with legal, regulatory, and contractual obligations
• To improve our website, services, and customer experience

We do not sell, rent, or trade your personal data.

3. Legal Basis for Processing (GDPR Compliance)

Where applicable, we process personal data based on:

• Your consent
• The performance of a contract or pre-contractual steps
• Legal obligations
• Legitimate business interests that do not override your rights

4. Sharing of Information

We may share your information only when necessary, and strictly with trusted partners such as:

• Accommodation providers
• Transport and aviation partners
• Guides, facilitators, and expedition leaders
• Impact partners and NGOs (limited to what is required)
• Payment processors and professional service providers

All partners are required to uphold confidentiality and data protection standards consistent with this policy.

5. International Data Transfers

As a travel company operating across multiple countries, your data may be processed or stored outside your country of residence.
In all cases, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet legal and regulatory requirements
• Maintain accurate business records

When data is no longer required, it is securely deleted or anonymized.

7. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information, including:

• Secure servers and encrypted systems
• Restricted access to personal data
• Confidential handling of sensitive information

While no system is completely risk-free, we continuously review and strengthen our security practices.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent at any time
• Object to or restrict certain processing activities

To exercise these rights, please contact us using the details below.

9. Cookies & Analytics

Our website may use cookies and similar technologies to enhance functionality and analyze usage.
You may adjust your browser settings to refuse cookies, though some features of the site may not function optimally.

10. Third-Party Links

Our website may contain links to third-party websites. Outreach Tours is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

11. Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal data from minors without appropriate parental or guardian consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Outreach Tours
Email: info@outreachtours.com
Website: www.outreachtours.com